Emotional intelligence is about being aware of feelings, both yours and those around you, understanding them, and managing their impact. Moreover, it’s about being in control of your emotions, responding (instead of reacting) carefully and thoughtfully to the situation at hand.

The concept of Emotional Intelligence (EI) began to explode in the 1995 when Daniel Goleman’s book “Emotional Intelligence” introduced the concept that an individual’s EI is just as, if not more important than their Intelligence Quotient (IQ).